30/06/2009 - Lloyds TSB extend Mobile Banking services

Customers can now request account balance via text message

Yesterday Lloyds TSB announced the introduction of a Balance on Demand service. Lloyds TSB customers can now request a text message balance update by texting ‘BAL’ followed by last four digits of their account number. The service is available to all Lloyds TSB customers registered for their Mobile Banking pack which comes at a cost of £2.50 per month and includes a wide range of text alerts as well as the Monilink provided Mobile Banking application. See the screenshot of requested balance update by a Lloyds TSB customer to the right.

Mapa provide extensive Mobile Banking monitoring services covering both UK and several other countries worldwide. This type of SMS pull service is the first of its kind to be introduced by a High Street bank in the UK. Only credit card providers Mint and MBNA in the UK provide similar services for their customers.

What do Mapa monitor within Mobile Banking and SMS services?

We offer one International Mobile Banking monitoring service covering both mobile and SMS focused on Dutch, Spanish, Swedish and US banks. We also offer a specific UK SMS Banking monitoring service covering UK banks and credit card providers. Both services give our subscribers an excellent overview of what each bank offers and how this new channel evolves over time – read more about it here 

Subscribe to our newsfeed