02/09/2010 - Mobile and SMS Banking changes continue apace

Banks compete on being mobile innovation leader - Biggest battles fought in domestic markets

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26/08/2010 - Metro Bank launches internet banking platform

Part of Metro Bank’s promise to customers is that they will “deliver unlimited convenience” through “great online banking”. Have they kept their promise?

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About our consultancy services

Mapa’s experienced consultants can support you in writing online requirement plans and developing business cases or simply provide a further insight into a competitor offering.  We help a range of banking and financial institutions improve their online competitive position.  We are a consultancy that specialises and lives in the digital banking space and therefore consult across numerous retail financial products in many countries. 

Benefit from an independent insight

 Support your strategic direction

Develop stronger business cases

Types of consultancy services

Consultancy can vary in complexity, but normally takes at least one of the following forms:

  • Ad-hoc requests and bespoke projects
  • Process maps and screenshot libraries
  • Process and online application improvement 
  • Account opening and fieldworker management
  • Ongoing insight work i.e. monthly retainer

Mapa have produced work across a range of financial sectors including share dealing and wealth management.  As we have an in-depth knowledge and history in working in the online financial services market project deliverables are insightful, practical and independent and provide our clients with the confidence to make the right decisions.

  Consultancy services brochure

What you get

Complex consultancy services are normally broken down into modules or phases with the deliverables defined and agreed during proposal writing.  Our senior consultants manage the delivery of the work and present the findings back to a group audience at your desired location.  Whilst the reports and supporting consultancy work are excellent communication and action planning tools, group presentations provide clients with the opportunity to ask specific questions and learn from our market intelligence.